At The Research Catalyst, we respect your privacy. We want to ensure that you get the information, content, and experiences that matter most to you. The Research Catalyst is committed to protecting the privacy of its members, customers, volunteers, and other contacts.
What information do we collect?
The Research Catalyst may collect some or all the following personal data in line with the use purposes explained in a subsequent section:
Your name and contact details
How do we use your information?
The Research Catalyst uses (and, where specified, shares) your personal information for the following purposes:
To process transactions. The Research Catalyst uses personal information such as name, physical address, telephone number, email address, and company/institution to engage in interactions with you, including contacting you about your order, donation, subs cription, event participation, or membership. We use financial/credit card and payment information to process your order and may need to share some of this information with delivery services, credit card clearing house s, and other third parties to complete the transaction.
To provide support or other services. The Research Catalyst may use your personal information to provide you with support or other services that you have ordered or requested. The Rese arch Catalyst may also use your personal information to respond directly to your requests for informati on, including registrations for newsletters, webinars, or other specific requests, or pass your contact information to the appropriate The Research Catalyst distributor or reseller for further follow-up relat ed to your interests.
To provide information based on your needs and respond to your requests. The Research Catalyst may use your personal information to provide you with notices of new product releases and service developments.
To select content, improve quality, and facilitate use of the websites. The Research Catalyst may use your personal information, including the information gathered a s a result of site navigation and electronic protocols and cookies (including third-party cook ies), to help create and personalize website content, improve website quality, track marketing c ampaign responsiveness, evaluate page response rates, conduct usability testing, and facilitate your use of the websites (for example, to facilitate navigation and the login process, avoid dupl icate data entry, enhance security, keep track of shopping cart additions, and preserve order info rmation between sessions).
To serve personalized advertising to you. The Research Catalyst doesn't share your information with advertisers without your consent. We allow advertisers to choose the characteristics of users who will see their advertisements, and we may use any of the non-personally-identifiable attributes we have collected to select th e appropriate audience for those advertisements. When you click on or otherwise interact with an advertisement, there is a possibility that the advertiser may place a cookie in your browser and t hat your attributes meet the criteria the advertiser selected.
To assess usage of The Research Catalyst services. The Research Catalyst may track your usage of The Research Catalyst services to determine your level of usage, and those usage statistics may be made available to The Research Catalyst ‘s content licensors and your company/institution.
To communicate with you about a meeting, conference, or event. We may communicate with you about a meeting, conference, or event hosted or co-sponsored by The Research Catalyst or one of our business associates. This may include information about the event's content, event logistics, payment, updates, and additional information related to the event. Information you provide when registering for or participating in a conference managed or co-sponsored by parties, other than or in addition to The Research Catalyst may be shared with those parties, and the treatment of such information is further subject to the privacy policies of those parties. The Research Catalyst and its conference co-sponsors may contact you after the event about the event, subsequent iterations of the event, and related events. Please note that The Research Catalyst conference, meeting or event organizers, co-sponsors, exhibitors, and other third parties may directly request your personal information at their conference booths or presentations. Providing your information to them is optional, and you should review their privacy policies to address your particular needs and concerns about how they will treat your personal information.
To assist in your participation in The Research Catalyst activities. The Research Catalyst will communicate with you if you are participating in certain The Research Catalyst activities such as The Research Catalyst conferences and reviewing conference abstracts/articles. The Research Catalyst may send you information such as newsletters related to those activities.
To update you on relevant The Research Catalyst benefits, programs, and opportunities. . The Research Catalyst may communicate with you regarding relevant The Research Catalyst benefits, programs, and opportunities available to you.
To engage with third parties. The Research Catalyst may share your personal data with third parties in connection with services that these individuals or e ntities perform for or with The Research Catalyst. These third parties are restricted from using this data in any way other than to provide ser vices for The Research Catalyst or for the collaboration in which they and Th e Research Catalyst are contractually engaged. These third parties are carefully selected by The Resea rch Catalyst and obligated to keep your data secure. From time to time, we may also share your information with thi rd parties whom we think might provide content, products, or services of interest to you.
To protect The Research Catalyst content and services. . We may use your information to prevent potentially illegal activities and to enforce our terms and conditions. We also use a variety of technological systems to detect and address anomalous activity and to screen content to prevent abuse, such as spam. These efforts may, on occasion, result in a temporary or permanent suspension or termination of some functions for some users
To get feedback or input from you. To deliver products and services of most interest to our customers, from time to time, we may ask members, customers, volunteers, and website visitors to provide us input and feedback (for example through surveys, usability studies, focus groups).
To protect The Research Catalyst information assets as well as your own personal data. The Research Catalyst Information Security Program protects the confidentiality, integrity, and availability of The Research Catalyst information assets by following a risk management approach based on policies, standards, guidelines, and procedures to meet security obje ctives while supporting business and operational goals.
The Research Catalyst Information Security Program protects the confidentiality, integrity, and availability of The Research Catalyst information assets by following a risk management approach based on policies, standards, guidelines, and procedures to meet security obje ctives while supporting business and operational goals.
Technical and regulatory information
The Research Catalyst automatically records the Internet Protocol (IP) addresses of visitors. The IP address is a unique number assigned to every computer on the internet. Generally, an IP address changes each time you connect to the internet (it is a "dynamic" address). Note, however, that if you have a broadband connection, depending on your individual circumstance, the IP address that we collect may contain information that could be deemed identifiable. This is because, with some broadband connections, your IP address doesn't change (it is "static") and could be associated with your personal computer.
As well as recording the IP addresses of users, The Research Catalyst may also keep track of sites that users visited immediately prior to visiting The Research Catalyst’s website and the search terms they used to find it. We keep track of the pages visited on The Research Catalyst’s website, the amount of time spent on those pages and the types of searches done on them. Your searches remain confidential and anonymous. The Research Catal yst uses this information only for statistical purposes to find out which pages users find most useful and to improve the website.
The Research Catalyst also captures and stores information that you transmit. This may include:
External links behaviour
Some of The Research Catalyst’s websites link to other sites created and maintained by other public- and/or private-sector organizations. The Research Catalyst provides these links solely for your information and convenience. When you transfer to an outside website, you are leaving The Research Catalyst’s domain, and The Research Catalyst’s information management policies no longer apply. The Research Catalyst encourages you to read the privacy statement of each external website that you visit before you provide any personal data.
Cookies and web beaconsCookies and web beacons are electronic placeholders that are placed on your device by websites to track your individual movements on that website over time. The Research Catalyst uses both session-based cookies (which last only for the duration of the user's session) and persistent cookies (which remain on your device and provide information about the session you are in and wait for the next time you use that site again).
These cookies and web beacons provide useful information to The Research Catalyst, enabling us to recognize repeat users, facilitate the user's access to and use of our sites, allow us to track usage behavior, and balance the usage of our websites on all The Research Catalyst web servers.
Tracking cookies, third-party cookies, and other technologies such as web beacons may be used to process additional information, enable non-core functionalities on The Research Catalyst’s website, and enable third-party functions (such as a social media "share" link). We may also include web beacons and other similar technology in promotional email messages to determine whether the messages have been opened.
Do Not Track (DNT)The online advertising industry has self-regulatory initiatives designed to provide consumers a choice in the types of ads they may see online and to conveniently opt-out from online behavioral ads served by some or all of the companies participating in these programs. Our websites do not respond to DNT consumer browser settings.
Transfer of information to other countriesAs a global organization, The Research Catalyst engages in a number of international activities. In connection with the management of those activities, The Research Catalyst may transfer information to other countries. By submitting your information to The Research Catalyst via the websites, or in connection with your interactions with The Research Catalyst offline, you consent to such transfers and to the processing of this information in other countries.
Responses to legal requests
The Research Catalyst reserves the right to share your information to respond to duly authorized information requests of governmental authorities or where required by law.
The Research Catalyst complies with all applicable data privacy laws and regulations including, but not limited to, the General Data Protection Regulation (GDPR) and the Personal Data Protection Bill (PDPB). Under these laws and regulations, you may have certain rights to your data. Should you wish to exercise any of these rights, please contact us through the ‘Contact’ option with "Data Privacy Request" in the subject line and in the email please identify the specific privacy right you request assistance with. Please note additional information may be requested prior to fulfilling a request and The Research Catalyst reserves the right to charge a fee, with respect where permitted, to cover the cost of certain requests.
How do I contact you if there is an issue?